Introduction

ABC Escolar offers an online shopping service regulated by the Terms and Conditions of sale described below.

In this sense, the use of this website constitutes your agreement with these Terms and Conditions of sale.

Company data

The website www.abcescolar.pt and the associated domain www.abcescolar.com are registered under the Regulation for the registration of domains / subdomains of .com and .pt, with legal deposit no. 340473/12 in which is owned by:

Diversa Soluções, Lda

Rua Professor Doutor Carlos Loyd, Nº40

4715-319 Braga

Registered at the Commercial Registry Office of Braga under the unique number of registration and legal person 513908226.

Contents

The reproduction, transfer, distribution or storage of the contents of this website, without prior written authorization, is prohibited for purposes other than strictly personal use.

ABC Escolar reserves the right to modify, at any time, the information and commercial offer presented on: products, prices, promotions, commercial conditions and services.

It is strictly forbidden to insert links from our website, for commercial purposes, without prior authorization from ABC Escolar. Likewise, the use of the www.abcescolar.pt domain for abusive purposes, and without prior authorization, may be subject to appeal to competent legal means by ABC Escolar.

If you find links on other sites that allow you to access www.abcescolar.pt, we inform you that ABC Escolar has no responsibility, neither for the source of the page, nor for the contents registered therein.

In the event of any typographical error in the presentation / description / price of the products, the customer has the right to terminate the purchase and sale contract under the applicable legal terms. Likewise, ABC Escolar has the right to propose changes to the order if the error harms the company.

Attention: The colors displayed on computers depend on several factors such as the resolution of the monitor and the color temperature setting of the monitor itself, so the actual color of the product may not be exactly the same as the color shown in the photograph. However, we are always careful to provide the photographs on the product page as accurately as possible.

Delivery times

The average delivery time varies according to our products. For exact information on the delivery time for our products, before placing your order, contact us.

Preschool: 21 days

Physical: 30 45 the day

Biology and Geology: 7 days

Reagents: 15 days

Furniture: 30 days

Inclusive education: 30 45 the day

Note: these deadlines may be delayed if the items are out of stock or in festive seasons.

Online Ordering

Placing an Order on www.abcescolar.pt is very easy and respects all the rules and laws of Electronic Commerce. To order at www.abcescolar.pt follow the steps below:

  • Browse our online store to get to the desired product (s)
  • Add the product (s) to the Shopping Cart
  • When you have all the desired products in the Shopping Cart, click Checkout
  • If you have not already done so, fill in the requested fields (Login, registration or guest)
  • Fill in the billing, shipping and payment details
  • Review your order and click Finish

All promotional campaigns follow the general rules of stock availability. Unless described in the campaign conditions, all campaigns are Online Exclusive.

All promotions offered by ABC Escolar are automatically applied to the Shopping Cart, according to the conditions of each campaign. Therefore, all returns and exchanges that may result from these purchases using a discount (Promotional Code), will be based on the final invoice amount and not the actual value of the order items.

For the purpose of calculating Shipping Costs, the amount to be taken into account is the Total of the purchase with the discounts applied.

Furniture: our furniture is delivered disassembled and will be assembled by the ABC Escolar team on request.

Important: The processing of orders begins only after payment confirmation (except for orders sent to the Collection).

The delivery time varies according to our products. For more concrete information, before placing your order, contact us.

If the data is not correct or you want to change your order, you can immediately request your change, or even cancel the purchase through our Customer Service.

Under the terms of Law 7/2004 of 7 January, regarding electronic commerce, ABC Escolar reserves the right to unilaterally cancel the order whenever there is a programming error, malfunction of the computers or if the proposal the contractual contract arrives deformed at its destination where the error concerns an essential element of the contract

Exchanges, Returns and Cancellations

Is it possible to exchange or return a purchased product?

Yes. After receiving the order, you have 14 days to exchange or return the product (s) purchased. This possibility is valid for the vast majority of articles available on the website, except for the following exceptions:

  • Items that are manufactured to order cannot be exchanged or returned, according to the customer's instructions;
  • Items whose sale requires installation on site cannot be exchanged or returned;
  • Items that are damaged due to use, that are not in the original packaging, or that are incomplete cannot be exchanged or returned.

What are the conditions for accepting exchanges and returns?

All exchanges and returns will only be valid and accepted by ABC Escolar if they strictly respect the following conditions:

  • Products must be returned in their original packaging, with all components;
  • The products must be completely intact and sealed, without any damage;
  • The customer must communicate the intention to exchange or return their order via email and wait for an assessment by the ABC Escolar team. After accepting the exchange or return, the customer must send the products properly packaged and conditioned;
  • Along with the article, the customer must send the tax document he received with the order.
  • In case the order has been delivered to the customer's address, the postage will NOT be refunded.

Any violation of the conditions described may result in the cancellation of the exchange or return process.

What should I do to exchange or return the product?

The customer must communicate the intention of exchanging or returning their order in writing, to the email geral@abcescolar.pt. After due recognition of the reasons for exchange or return and the condition of the items in question, the ABC Escolar team will issue its assessment and inform the customer of the conditions and steps to follow.

The customer is responsible for sending the items he intends to exchange or return. For this purpose, you can use the transport service you want, being responsible for both the payment of the amounts applied and the delivery.

The address to which the items must be sent for exchange or return is as follows:

ABC Escolar
Cmte. João de Paiva Faria Leite Brandão 376
4835-175 Guimarães

How will I be reimbursed?

After receiving the goods, the ABC Escolar team will analyze the integrity of the returned products and return the amount related to them via Bank Transfer, within 14 days, or by issuing a coupon valid for one year from the date of issue. The shipping charges charged at the time of ordering, as well as the shipping costs of the return are the responsibility of the customer.

Is it possible to cancel an order?

Yes. You can cancel your order within five working days after payment. This possibility is valid for all orders with the exception of the following exceptions:

  • Orders that are being manufactured especially according to the customer's instructions cannot be canceled.

Notes:

ABC Escolar reserves the right, at any time, to change the conditions and rules of the website, without prior notice to the customer.

The described policy is valid for purchases made exclusively at the ABC Escolar online store.

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